Sales and Refunds
Thank you for shopping with IoTx™. We want you to be completely satisfied with your purchase. Please read our Sales and Refunds policy below.
1. Sales Policy
- All orders are subject to availability and confirmation.
- Prices are listed in [insert currency] and may change without notice.
- Payment must be completed before shipping.
- Orders will be processed and shipped as quickly as possible, usually within [insert timeframe].
2. 30-Day Refund Policy
We offer a 30-day refund policy on all eligible IoTx™ products purchased directly from our official website or authorized sellers.
Eligibility for Refund
To qualify for a refund:
- The request must be made within 30 days of the delivery date.
- The product must be in its original condition, with all accessories, manuals, and packaging.
- Proof of purchase is required.
How to Request a Refund
- Contact IoTx™ Support at [Insert Email] with your order number and reason for return.
- We will provide instructions and a return authorization number.
- Ship the product back to us at the provided address.
Refund Processing
- Once we receive and inspect the returned product, we will process your refund within 5–10 business days.
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable unless the product is defective or the wrong item was sent.
3. Non-Refundable Items
- Products damaged due to misuse or neglect.
- Items returned without original packaging or accessories.
- Customized or special-order products.
4. Exchanges
If you receive a defective or damaged product, contact IoTx™ Support within 7 days of delivery. We will arrange for a replacement at no extra cost.
5. Contact Us
For any sales or refund inquiries, contact us.